Review by Jeffrey B. in Greencastle, IN

1/12/2020

Comments: Kris is very professional and experienced. He did a quick site survey and sent a quote very quickly. He and his crew provided excellent work in a timely manner and we are very satisfied with our new system. I would recommend them to anyone.

Review by Terry J. in Anderson, IN

9/20/2019

Comments: Kris is very experienced in HVAC and puts the customers needs first, He helped me design a system that will work for my future plans and his idea cost thousands less. Kris is very friendly and professional. His crews were a pleasure to work with. I will definitely continue to use Arctic for my service and any future projects. I highly recommend you get a quote from them for your HVAC needs.

Review by David R. in Kokomo, IN

8/11/2018

Comments: Kris was excellent and very knowledgeable of the geothermal systems! He communicated with us about his arrival and was friendly and efficient!

Review by Michael H. in Zionsville, IN

5/11/2018

Comments: Kris came out on July 4 (wow!) and did troubleshooting on my unit. Very knowledgeable about geothermal, comprehensive in review, and patient in explaining what was going on. Awesome job!

Review by Tom A. in Danville, IN

5/11/2018

Comments: Indiana Geothermal, Arctic Heating and Cooling Kris Kyler is the owner operator of both companies and they worked together to complete the project of replacing my old electric resistance heating and AC unit. From quote to finish, his team of professionals finished up this project in a little over a week. I had two other quotes besides Indiana Geothermal, one from a large well known company and the other from another smaller business. I finally selected this company to install my geothermal system. The main reason for selecting Kris was he listened to what I wanted and made it work. The installation I wanted was not the easiest. I wanted it installed in place of the old furnace which was much smaller. This area required some alterations to the surrounding walls. This above and beyond mentality was evident as the other two quotes, I had, involved putting in a spilt geothermal system which I did not want. These other quotes wanted to take the easy way out. Kris took my thoughts and made them a reality. I also found Kris prices much better that the other two quotes. I feel the team worked on my system with the same thoughtfulness that I would work on my system. They didn't take short cuts. They didn't upsell any extra equipment or service contracts. They installed it as if it were their own system. I normally will hover over people doing anything to my house or vehicles and always prefer to do my own work. I actually felt like I could go sit and relax while they did the job because I trusted they would not take shortcuts normally taken by professional. That is a very comforting feeling for me. On day one of the install, the backhoe team dug a 375 foot horizontal loop in about 5 hrs. This normally would have been closer to a 3 hour job but my soil caused all kinds of headaches due to excessive ground water. The sides kept caving in. This did not stop them. Instead of getting frustrated, they adapted to and worked their way to a successful installation. When you spend this kind of money you want things done correctly and professionally. They worked as a team which was the main reason for their success. This could not have been accomplished any other way. The installation of the Geothermal unit and moving and incorporating of my electric water heater took one and a half more days and also went without a hitch. They performed like a cohesive team and again performed like they were installing it at their own house. In conclusion, I am very impressed with this company, and this team! I highly recommend them. If you truly care about getting a worry free installation get a quote from Kris. You won't regret it!

Review by Christopher M. in Carmel, IN

2/22/2018

Comments: They are very knowledgeable and did a great job

Review by Carly L. in Indianapolis, IN

1/3/2018

Comments: On the coldest day of the year, they promptly returned my phone call and was a pleasure to work with on the same day. Thank you!

Review by Jerry T. in New Palestine, IN

11/28/2017

Comments: Kris at Arctic Heating and Cooling did an excellent job of diagnosing the problem and providing an estimate of when the repair part would be available as well providing updates as they waited for the part. The repair was completed according to schedule by Kris and the results are great. The geothermal system is working better than it ever has since we installed it. I was concerned that the whole system would need to be replaced as recommended by two other vendors; however, Kris told me that the repair could be made and a full replacement was not needed. The repaired system is working great. I now have a new HVAC provider. Thanks Kris

Review by Donald F. in New Castle, IN

11/26/2017

Comments: Extremely impressed with Arctic Heating and Cooling. Kris returned my call immediately and came right out. He knew exactly what the problem was, contacted the company for the needed part,and returned as soon as the part came in. He was very kind and knowledgeable about geothermal. Arctic Heating and Cooling are very reasonable and do an excellent job. I was extremely thankful for their service and saving me from purchasing a new unit as recommended by my previous service technician.

All reviews originated from HomeAdvisor.com